TROUBLESHOOTING TIPS FOR FLOOR WARMING SYSTEM

If the overall floor surface feels unusually cool after the system has been energized for more than 3 hours, verify that the Thermostat (heating controller) is correctly installed and functioning properly. Check with the Thermostat (heating controler) operating manual and contact the manufacturer, if necessary.

Click here to download Troubleshooting Chart

EASYHEAT has developed a check list relating to your Warm Tiles® Electric Floor Warming system. Check list to be filled out by the homeowner or end user. Once the check list is completed, fax or email to the EASYHEAT Technical Services department for evaluation.

US & CANADA: 800-824-7345

If you would like to speak to Technical Services directly, call 800-523-7636

Communigues Click here to download the form

CHECK LIST to be filled out by the homeowner or end user.
Name:
Address:
City:
State/Province:
Zip/Postal Code:
Phone Number:
Fax Number:
Email Address:
Site Contact:
Site Location:
Installer:
 
When was the system installed?:
Did the system operate initially or has it never functioned?:
Does the whole floor fail to heat or just a part of it?:
Was the cable altered in any way? (cut or shortened):
What is the sub floor construction? (Concrete or wood):
What cable spacing was used?:
Have any modifications or repairs recently been made in the area?:
Was the system installed under floor obstructions? (example: cabinets, vanity, fixtures, shower):
What cable kit was installed?:
What voltage was supplied?:
What type of control was used?:
(If applicable) Where is the thermistor placed in the floor in respect to the heating cables?: